Supply Chain Management and Logistics Blog. Posts are about end-to-end supply chain management and logistics in a time of challenging disruption. Tom provides leading supply chain management and logistics consulting and advisory assistance based on real-world experience. He brings authority and domain expertise to clients. Email Tom at: tomc@ltdmgmt.com Check Tom's profile at: https://www.linkedin.com/in/tomcraig1/
Thursday, January 31, 2019
THE COMPETITION IS SPEED
LOGISTICS OUTSOURCING
Manufacturers and retailers struggle with logistics outsourcing because of a lack of success criteria, beyond price, and governance.
Wednesday, January 30, 2019
LEAN INTERNATIONAL SUPPLY CHAIN, ACHIEVING CRITICAL VELOCITY FOR MANUFACTURERS AND RETAILERS
lean INTERNATIONAL
SUPPLY CHAIN MANAGEMENT
--Achieving velocity Beyond the
Four Walls--
End-to-end
supply chain management (SCM) for manufacturers and retailers is the most
extensive company activity. It is the
complex, crosses many departments, goes outside the organization, both upstream
and downstream, and has length and reach.
With e-commerce omnichannel, it has become strategic.
SCM
is the driver to meeting customer expectations with order delivery
velocity. That demand for faster service
is crossing markets, industries, and the world. And the delivery requirements are becoming
faster.
Achieving
supply chain velocity that includes inventory velocity and order delivery
velocity requires transformation from traditional supply chains that were
designed on node-line/stop-and-start. An
excellent way to gaining that needed speed with lean.
Lean
and supply chain management has much in common--
- emphasizing pull, not push, for product flow
- recognizing the wastes of excess time and inventory
- highlighting there are two flows-product and information/data
- elevating the importance of supplier performance on success
Lean
logistics, like lean manufacturing, focuses on the four walls of a structure
and within a domestic organization--the distribution center, instead of a
factory. The biggest waste issue with distribution centers is the excess
inventory. But that is where the
inventory resides; it is not what caused it.
What
the four-walls approach misses that the greatest amount of time, activity, and
waste occurs beyond the warehouses, outside the four walls. Extending beyond the warehouse, where control
is easier and there are fewer, different parties are involved, is the most
important need.
Sometimes
the challenges are not addressed or appreciated with lean supply chain
management. These include -
- International sourcing. Procuring finished goods or raw materials outside of North America creates a significant obstacle to lean. The order-to-delivery time is long. Unnecessary time is a waste, and it compounds the inventory waste issue by making firms buffer and carry more inventory than is needed to compensate for the time. Being lean with a 20-50-day door-to-door transit time brings a unique test to developing lean SCM
- Accounting. Standard cost accounting and generally accepted accounting do not recognize waste as lean does. Not having financial support to waste and value identification makes lean difficult to implement and sustain. Inventory and time are not regarded as lean does. Too much inventory is not an asset for lean. Accounting systems do not recognize time.
- Organization silos. Supply chain management and lean are processes that cross organization boundaries. Implementing a process that goes horizontal on a vertical and functionally defined organization creates gaps in both processes. These gaps create areas where waste can develop and where removing it can be difficult.
Add
to it that supply chains are not linear.
There are supply chains within supply chains. There are many suppliers and many logistics
service providers in a supply chain. Some of these are visible; some are less
visible. Numerous suppliers or logistics
service firms do not practice lean. Taking lean outside the four walls of the
company into other firms brings more global complexity into the challenge of gaining
critical velocity.
So
the challenge of lean is compounded when it comes to international. Many
parties and trade partners are involved which challenges the abilities to
remove waste from a supply chain that extends thousands of miles. For example,
with an international transaction there are -
*Different
groups within the company buying the product who have a role in the movement of
information and product
*Different
groups within the company selling the product who have a role in the movement
of information and product
*Different
outside organizations involved, including:
- Suppliers
- Banks
- Cross border movement of inventory at origin
- Railroad or water transport at origin
- Trucking company(ies) at supply origin to export port
- Port at origin
- Freight forwarder at origin
- 3PLs at origin
- Customs at origin
- Other government agencies at origin
- Ocean carrier, including possible multiple ones with movement of cargo
- Port at destination
- Freight forwarder at destination
- Customs at destination
- 3PLs at destination
- Other government agencies at destination
- Cross border movement of inventory at destination
- Railroad or water transport at destination
- Trucking company(ies) at destination port to delivery
- More
Add
in the interchange of information between and among these various parties. The
challenge is that each of these parties has a different role and
responsibility. Each is working on the internal efficiency of their operation
and not on the macro, efficient movement, with no waste, of your order/shipment.
The
reality of business is that it is global with suppliers, plants and customers
worldwide. These trillions of dollars international operating arena is a
challenge for lean.
Lean Benefits
The
benefits of lean for international supply chain management can be significant
with managing the flow of products and information:
- Compressed cycle times
- Decreased days of inventory, better turns and sales yield maximization
- Reduced working capital for safety stock
- Improved demand planning
- Advanced supplier and supply chain performance
- Enhanced customer service
- Increased profits
Time
compression creates opportunities to reduce inventory levels and logistics
costs. However firms that do offshore sourcing are, by definition, adding time
and, in turn, inventory.
The
supply of supply chain management begins upstream. Import cycle time also affects the utility,
value and placement of inventory. And these affect customer service, sales
revenues, inventory-to-cash cycle time and profits. Inventory improvements come from the need for less
safety stock and faster movement through the supply chain.
Lean Determination
To be
lean, companies should assess their present operation. They must know how
effective their practices are. The import supply chain must be analyzed. Firms
should define what is expected and then how well the present operation
functions.
With
the issue of velocity, emphasis should include the offshore supply chain
process. This means making sure that the operation uses a method, both internal
and external. Firms can confuse transactions with process. A
cautionary note do not force your inefficient practices on external suppliers
and logistics firms. This can compound
the inability to be lean.
Two
performance metrics should be used to assess the operation. One is the perfect
order, namely that each purchase order is received complete, accurate and on
time. This is clear as to what it means.
The
other is deconstructing inventory turns, especially for the total purchase
order to delivery cycle time. There are three parts to the offshore supply
chain--the internal purchase order preparation, supplier performance, and
logistics performance. The measure should include actions that trigger the
purchase order and determine the need. Firms can waste time with the order
activity. That lost time has an impact then on the suppliers' abilities and logistics
service providers' capabilities to provide the perfect order.
Be
aware of another time factor when orders are placed with firms who use offshore
suppliers, contract manufacturing, and factories. Each additional link in this
information and product exchange can add inefficiency to the cycle time and to
the required lean result.
Visual Description
An
excellent way to understand the international supply chain is to "see"
it. The current supply chain can be described visually using "value stream
mapping". The value stream comprises all the steps necessary to bring a
product from its raw materials through production to delivery to the customer.
With value stream mapping, all the steps in the supply chain process are
identified and assessed as to whether they add value or create waste.
Mapping
is a tool to visualize what goes on. This picture is a way to see the
non-value, waste-creating actions for both the product and the information flows.
With
value stream mapping, start with key product(s) that have high volume, critical
importance, and/or high profit margins. The activities for each product is plotted,
analyzed. Waste is identified and a new
process for the future is defined and implemented.
A
current state can look like--
Some
company people involved in global supply chain activities can push much of the
waste they cause onto the outside parties. They may not understand the
complexity and operations of the international aspect, or they have forced the
outside activities to adjust to their lack of process and their waste
practices. Demanding others to adapt to your waste activities is not
collaboration, which is a two-way effort to reduce waste.
Independent Eye
Analyze
the map. It helps to have someone independent here. Someone who is too close to
the activity may not be able, in identifying internal waste to "see the forest
for the trees". Remember, supply chain management is a process, a
cross-functional one.
With
analyses, waste can be identified.
Removing waste improves velocity and gains its benefits.
The upstream
supply chain is seen as one event, not as two separate events of sourcing and
of logistics. The dichotomy can show on both the product map and the
information map. This affects the handoff from supplier to logistics service
providers.
Then,
after identifying areas of waste, the future supply chain can be mapped.
More
than 25% of purchase orders are not shipped as planned or are not delivered as
planned. This significant statistic presents a real opportunity to reduce
waste. Supplier performance and supplier lead times are important areas for
potential waste reduction and process improvement.
Also,
the distribution network may be outdated. It may have been built years before
with different store or customer configurations, different products, and other
topics. It may have been built when the focus was on storing inventory in
warehouses, unlike now when inventory velocity is emphasized. Touching the
product to store it often adds only time - a waste result, not value.
ADDITIONAL Lean Practices
There
is much to become lean to assess and change practices and operations. Some
points for international include:
- Use technology to manage supplier performance and to integrate the movement of information among and between all parties.
- Design a process that is lean and includes all parties and that differentiates among different commodities and products and among different customers.
- Collaborate with key suppliers and logistics providers.
- Link demand and demand planning with replenishment and buying.
- Reduce the number of suppliers and logistics service providers to streamline the supply chain, without sacrificing results.
- Focus on supplier performance; control the supply chain at the international source. The offshore supply chain begins with the purchase order; transportation is a derivative of the purchase order and of supplier performance.
- Understand transport differences and options such as ocean carriers offering different transit times, different sailing schedules, different destination ports and different canals to the East Coast (Panama Canal versus Suez Canal).
- Align your financial supply chain with your trade supply chain. These two chains involve different sets of players with differing objectives and practices.
conclusion
Identifying
non-value-added activities is especially important for supply chain management.
Any activity that adds unnecessary time and inventory and cost to the already
complex activities can obstruct supply chain effectiveness. Value stream
mapping is a tool for seeing and identifying waste, both internal and external.
Seeing the current activities and the waste can form the basis of plans to
improve the supply chain. This procedure is especially critical for high-volume
and high-margin products where the impact on the company bottom line is
significant.
Collaboration
and co-operation within the company organization and between and among trading
partners is important for truly removing waste across the entire supply chain.
Accelerating cycle time, increasing inventory velocity and reducing costs for
the high-volume and high-margin products can affect return on investment and
drive the benefit of lean for everyone to see.
Lean
logistics for international business offers significant potential to identify
and reduce time, inventory and cost (see map above). And given the size of the
international supply chain, both for importing and exporting, the approach
merits the effort for bottom-line results. Value stream mapping provides an
important tool for understanding the present supply chain and designing a new
one.
Tuesday, January 29, 2019
SUPPLY CHAINS, VELOCITY, AND LEAN
Manufacturers and retailers need Supply Chains built on velocity. To assess the present Supply Chain, Value Stream Mapping VSM is a good lean tool and place to begin to define time to achieve velocity. Keep mapping to identify waste. More activity, including between company factories. Redesign your supply chain around removing the waste of excess time and inventory. This is important. The demand for velocity will increase. Start thinking velocity squared.
SUPPLY CHAIN REACH
Monday, January 28, 2019
WTO AND E-COMMERCE REGULATIONS
WTO and e-commerce regulations. This could be a game changer for retailers and manufacturers that hinders Supply Chain Velocity, Inventory Velocity, and Order Delivery Velocity that customers export. Stay tuned.
January 25, 2019 / 8:58 AM / 3 days ago
China and U.S. among 76 WTO members pushing for new e-commerce rules
DAVOS, Switzerland (Reuters) - Impatient with a lack of World Trade Organization rules on the explosive growth of e-commerce, 76 members - including the United States, China, the European Union and Japan - agreed on Friday to start negotiating a new framework.
China, which is locked in a trade war with the United States, signaled conditional support for the initiative but said it should also take into account the needs of developing countries, in comments likely to rile Washington.
E-commerce, or online trade in goods and services, has become a huge component of the global economy. A WTO report put the total value of e-commerce in 2016 at $27.7 trillion, of which nearly $24 trillion was business-to-business transactions.
On the sidelines of the World Economic Forum in Davos, negotiators from the 76 countries and regions agreed on Friday to hammer out an agenda for negotiations they hope to kick off this year on setting new e-commerce rules.
“I’ve said for quite some time it was unacceptable that by 2018 ... the WTO won’t have a deeper, more effective conversation about a phenomenon that is driving the global economy today,” said WTO Director-General Roberto Azevedo.
“China was not an original signatory but now they are. They have reaffirmed their intention to start negotiations on electronic commerce. I think this is a welcome development,” he told a briefing in Davos.
Japan’s trade minister Hiroshige Seko said his country hopes to use its presidency of this year’s Group of 20 meetings of major economies to help accelerate negotiations.
“The current WTO rules don’t match the needs of the 21st century. You can tell that from the fact there are no solid rules on e-commerce,” Seko told a separate briefing.
CHINA CRITICAL, INDIA ABSENT
China’s WTO Ambassador Zhang Xiangchen said the e-commerce declaration “could have been better drafted” but Beijing was still willing to co-sponsor it.
But Beijing’s call for “full respect (to be) accorded to the reasonable requests of developing members” could increase friction with Washington, which says the WTO must stop giving special treatment to countries such as China that call themselves “developing”.
Another Asian giant, India, did not join the initiative. It has previously said the WTO should finish off the stalled but development-oriented “Doha Round” of talks before moving into new areas.
“It would always be better if we had every WTO member in it,” Azevedo said. “But what is important also is that this group is open. It’s an open-ended group, so any member that wants to participate in this conversation can join any time.”
Trade experts say the global trade rulebook is rapidly becoming outdated and needs to keep up or become obsolete. A recent study found that 70 regional trade agreements already include provisions or chapters on e-commerce.
The WTO’s 164 members failed to consolidate some 25 separate e-commerce proposals at a conference at Buenos Aires in December, including a call to set up a central e-commerce negotiating forum.
E-commerce, which developed largely after the WTO’s creation in 1995, was not part of the Doha round of talks that began in 2001 and eventually collapsed more than a decade later.
U.S. President Donald Trump’s administration says the WTO is dysfunctional, as it has failed to hold China to account for not opening up its economy as envisaged when Beijing joined in 2001.
To force reform at the WTO, Trump’s team has refused to allow new appointments to the Appellate Body, the world’s top trade court, a process which requires consensus among member states. As a result, the court is running out of judges, and will be unable to issue binding rulings in disputes.
While the United States was among the signatory countries of the e-commerce agreement, it did not participate in a separate informal WTO gathering chaired by Switzerland.
Azevedo said Washington’s absence was “totally and solely driven by domestic considerations” and unrelated to the country’s suspicions over the multilateral trading system.
But he voiced concern over the tide of protectionism that overshadowed discussions at Davos among the rich and powerful.
“These trading tensions are not only a threat to the system. They are threats to the whole, entire international community,” he said. “The risks are very real. There will be economic impacts.”
Additional reporting by Tom Miles in Geneva; Editing by Mark Trevelyan
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