Supply Chain Management and Logistics Blog. Posts are about end-to-end supply chain management and logistics in a time of challenging disruption.
Tom provides leading supply chain management and logistics consulting and advisory assistance based on real-world experience.
He brings authority and domain expertise to clients.
Email Tom at: tomc@ltdmgmt.com
Check Tom's profile at: https://www.linkedin.com/in/tomcraig1/
Tuesday, February 23, 2016
WHY OMNICHANNEL RETAILERS STRUGGLE WITH THE CUSTOMER EXPERIENCE
Omnichannel Retailers struggle to provide the Customer Experience because they do not create the New Supply Chain to drive it.
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