BLOG: LEADING GLOBAL SUPPLY CHAIN MANAGEMENT / LOGISTICS: E-COMMERCE CUSTOMER SERVICE

Supply Chain Management and Logistics Blog. Posts are about end-to-end supply chain management and logistics in a time of challenging disruption. Tom provides leading supply chain management and logistics consulting and advisory assistance based on real-world experience. He brings authority and domain expertise to clients. Email Tom at: tomc@ltdmgmt.com Check Tom's profile at: https://www.linkedin.com/in/tomcraig1/

Tuesday, November 14, 2017

E-COMMERCE CUSTOMER SERVICE

E-commerce Customer Expectations are really about service. Service from the customer perspective. Delivering the order complete, accurate, and on-time. Driving the ability to meet those expectations is Supply Chain Management.