Supply Chain Management and Logistics Blog. Posts are about end-to-end supply chain management and logistics in a time of challenging disruption.
Tom provides leading supply chain management and logistics consulting and advisory assistance based on real-world experience.
He brings authority and domain expertise to clients.
Email Tom at: tomc@ltdmgmt.com
Check Tom's profile at: https://www.linkedin.com/in/tomcraig1/
Friday, April 7, 2017
OMNICHANNEL AND THE CUSTOMER EXPERIENCE
Omnichannel customer experience starts and ends with
delivering orders quickly. Doing that requires a transformed supply chain. That
is much more than fulfillment.
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