Supply Chain Management and Logistics Blog. Posts are about end-to-end supply chain management and logistics in a time of challenging disruption. Tom provides leading supply chain management and logistics consulting and advisory assistance based on real-world experience. He brings authority and domain expertise to clients. Email Tom at: tomc@ltdmgmt.com Check Tom's profile at: https://www.linkedin.com/in/tomcraig1/
Tuesday, November 21, 2017
MEETING E-COMMERCE CUSTOMER EXPECTATIONS
Meeting Customer Expectations, aka, Fast Order-Delivery service, has made e-commerce success. Delivering that service is the New Supply Chain for total supply chain. Narrow logistics topics such as Last Mile or Fulfillment-- distract attention on needed SCM transformation.
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