Supply Chain Management and Logistics Blog. Posts are about end-to-end supply chain management and logistics in a time of challenging disruption. Tom provides leading supply chain management and logistics consulting and advisory assistance based on real-world experience. He brings authority and domain expertise to clients. Email Tom at: tomc@ltdmgmt.com Check Tom's profile at: https://www.linkedin.com/in/tomcraig1/
Monday, January 29, 2018
E-COMMERCE PERFORMANCE METRIC
THE E-COMMERCE METRIC. Performance is simple and is what customers expect---their orders delivered complete, accurate, and on-time with order-delivery velocity. That result is driven by the New Supply Chain. If you do not measure your performance or meet that metric, are you really doing Faux E-commerce?
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