Supply Chain Management and Logistics Blog. Posts are about end-to-end supply chain management and logistics in a time of challenging disruption. Tom provides leading supply chain management and logistics consulting and advisory assistance based on real-world experience. He brings authority and domain expertise to clients. Email Tom at: tomc@ltdmgmt.com Check Tom's profile at: https://www.linkedin.com/in/tomcraig1/
Saturday, December 9, 2017
RETAILER AND MANUFACTURER E-COMMERCE PERFORMANCE AND CUSTOMER EXPECTATIONS
It is interesting the many omnichannel stories that do not mention the retailer or manufacturer performance with satisfying Customer Expectations with order-delivery velocity. Does that lack of information reflect no use of metrics or a limited e-commerce program or ?
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