Supply Chain Management and Logistics Blog. Posts are about end-to-end supply chain management and logistics in a time of challenging disruption.
Tom provides leading supply chain management and logistics consulting and advisory assistance based on real-world experience.
He brings authority and domain expertise to clients.
Email Tom at: tomc@ltdmgmt.com
Check Tom's profile at: https://www.linkedin.com/in/tomcraig1/
Tuesday, February 27, 2018
RETAIL AND CUSTOMER CENTRIC
If
retailers are customer centric, then why do they struggle with the ultimate
customer centric way of selling—e-commerce—and with the supply chain that drives
that customer experience?
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