Supply Chain Management and Logistics Blog. Posts are about end-to-end supply chain management and logistics in a time of challenging disruption. Tom provides leading supply chain management and logistics consulting and advisory assistance based on real-world experience. He brings authority and domain expertise to clients. Email Tom at: tomc@ltdmgmt.com Check Tom's profile at: https://www.linkedin.com/in/tomcraig1/
Wednesday, December 6, 2017
E-COMMERCE CUSTOMER EXPECTATIONS AND THE PERFECT ORDER
Supply Chain Management drives e-commerce success with customer expectations. That success is service. That service is met with The Perfect Order--DELIVERED complete, accurate, and on time. Online customers are not forgiving for service failure. Do you know how well your omnichannel supply chain performs? Read about SCM performance at http://www.ltdmgmt.com/the-4-supply-chain-metrics.php
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