Monday, February 26, 2018
AMAZON VS COMPLAINERS ABOUT LAST MILE, ETC.
Amazon has 44% market share. The do not complain about Last Mile, logistics/transport, or fulfillment. They use logistics, bringing some in house/reverse outsourcing, to improve their total, end-to-end supply chain performance that drives their defining and redefining customer expectations. Amazon leads. Complainers lag. Interesting.